How do I return an item?
No adjustments after 30 days from the invoice date. Merchandise CAN NOT be returned for credit without prior authorization from us. Please contact our Customer Service Department in advance at 906-863-6421 so we can give you the specific return shipping instructions. All returns are at the customers expense. There will be a 15% re-stocking charge on all returned merchandise. There is no reimbursements on shipping and handling charges. All returns must be well packed and insured against damage. We recommend UPS rather than Parcel Post on all returns if possible. Any kit products to be returned must be unassembled and in new condition. We will not accept a return on a kit that has been partially assembled or the wood marked on in any way.